1. Information We Collect

At our IPTV service, we respect your right to digital privacy. To process your subscription and activate your service efficiently, we collect minimal personal information:

• Account Identifiers: Name, WhatsApp Number, and Email Address for credential delivery.
• Device Identifiers: Device MAC Address (for apps like Smart STB, IBO Player) or App IDs required for activation.
• Transaction Records: Payment confirmation metadata (we do not store full credit card details or bank passwords).

2. How We Use Your Data

The information collected is strictly utilized to operate and maintain your IPTV subscription services:

• To generate and deliver your IPTV login credentials (Xtream API / M3U Links).
• To communicate critical line renewal notices, maintenance alerts, or server upgrades.
• To provide technical support via WhatsApp or Email when requested.

3. Streaming Privacy & Activity Logs

We enforce a strict Zero Watch-Log Policy. Our servers do not track, record, or store any information regarding:

• Specific channels, sports matches, or VOD movies you stream.
• Your browsing history or viewing duration.
• Individual connection timestamps linked to content categories.

4. Cookies & Website Trackers

Our website utilizes essential session cookies to ensure standard browsing functionality, rapid page loading speeds, and secure checkout processing. We do not employ intrusive tracking cookies to profile users across external websites.

5. Data Security Measures

We employ enterprise-grade security architecture including 256-Bit SSL Encryption, firewalls, and restricted database access to safeguard your account parameters against unauthorized access, disclosure, or alteration.

6. Your Data Rights

You maintain full control over your personal information. At any point during or after your active IPTV subscription, you have the right to:

• Request a copy of your stored account details.
• Request immediate update or correction of your contact details.
• Request total deletion of your profile and device identifiers from our servers upon service termination.

7. Data Privacy Enquiries

If you have any questions regarding this Privacy Policy or wish to request data erasure, please contact our Data Protection Officer via WhatsApp support.